Question 1

What exactly does LifeHandled do?

Accepted Answer

We handle the small administrative work of modern life. Phone calls, forms, scheduling, refunds, returns, research, bookings, follow-ups. A real operator owns each task from start to finish, and you get a written recap when it's done.

Question 2

Who is this for?

Accepted Answer

People with a full life and no margin. Professionals, parents, founders, people with ADHD or executive dysfunction, people who hate phone calls, people supporting aging parents from a distance. If your to-do list has things on it that have been there for weeks, you're in the right place.

Question 3

Who actually does the work?

Accepted Answer

Real US-based human operators. Every task is owned by a person, not a bot. We use AI internally to stay organized, tagging, summarizing, surfacing context, but a human always does the actual work and you always know who they are.

Question 4

What's the difference between this and hiring a virtual assistant?

Accepted Answer

A traditional VA needs weeks of onboarding and ongoing management. With LifeHandled, you don't train, manage, or onboard anyone. You send a task, an operator picks it up, and the portal holds the context so any operator can step in seamlessly. You're paying for outcomes, not hours.

Question 5

Is there a minimum commitment?

Accepted Answer

No. The first task is free. After that, every plan is month-to-month with no contract. You can cancel, pause, or switch tiers anytime from inside the portal.

Question 6

How do I send a task?

Accepted Answer

Three ways: through the portal, by text, or by email. Whichever is easiest in the moment. Everything ends up in the same organized timeline so nothing gets lost.

Question 7

How fast will my task be handled?

Accepted Answer

Most operators respond within an hour during business hours. Simple tasks are often done the same day. More involved tasks like travel planning, research projects, or multi-vendor coordination typically wrap in one to two business days. Time-sensitive work can be flagged urgent.

Question 8

What counts as one task?

Accepted Answer

One discrete request with a clear endpoint. "Cancel my gym membership" is one task. "Plan my anniversary weekend" is one task even though it involves multiple bookings. If something is ambiguous, your operator will flag it before starting so there are no surprises.

Question 9

What tasks won't you do?

Accepted Answer

Anything illegal, anything that requires a professional license we don't hold (legal advice, medical advice, financial advice), and anything physically in-person. If you need someone on the ground in your home or city, we'll help you find a local service and coordinate with them.

Question 10

Can my partner or family share my plan?

Accepted Answer

Yes, on the Flow and Command plans. Both of you submit tasks, both of you see the timeline, and the operator manages shared context.

Question 11

What happens if I'm not happy with how something was handled?

Accepted Answer

Tell your operator within 48 hours. We re-do it, refund it, or make it right. No scripts, no escalation queue. The same person who handled it owns the fix.

Question 12

How much does it cost?

Accepted Answer

Plans start at $249/month for five tasks, or $35+ per task ala carte. Annual plans save 10%. See the full pricing page for details.

Question 13

What if I go over my monthly task limit?

Accepted Answer

You can either upgrade your plan or pay per-task at the ala carte rate. We'll flag it before you exceed and let you choose.

Question 14

What if I don't use all my tasks one month?

Accepted Answer

Unused tasks roll over for 30 days on the Flow and Command plans. The Reset plan does not include rollover.

Question 15

Is the first task really free?

Accepted Answer

Yes. No card required. We complete one full task before you decide anything. If it doesn't earn your trust, we part friends.

Question 16

How does cancellation work?

Accepted Answer

One click from inside the portal, or email us. No retention scripts, no friction. Your account stays active through the end of your current billing cycle, then closes.

Question 17

Is my information secure?

Accepted Answer

Yes. Industry-standard encryption at rest and in transit. Permission-based workflows that only act on what you've explicitly approved. We never sell or share data with third parties.

Question 18

Can you actually use my accounts on my behalf?

Accepted Answer

Only the ones you've explicitly authorized during intake. The Permission to Act form is a limited authorization, not a power of attorney, and you can revoke it any time.

Question 19

What if I want to remove some of my data?

Accepted Answer

Tell us what to delete and we delete it. When you cancel, you can choose to wipe your account entirely or keep your timeline for reference. Your call.

Question 20

Do my operators see all my information?

Accepted Answer

Only the parts relevant to the task they're handling. The intake is structured so sensitive information like financial accounts, medical info, and household details is permissioned separately. An operator handling a flight booking doesn't see your medical records.

Question 21

Where is my data stored?

Accepted Answer

On encrypted US-based servers. We do not outsource data storage or task work overseas.

Question 22

Do I get a dedicated operator?

Accepted Answer

On the Command plan, yes. One operator assigned to you who learns your preferences over time. On the Reset and Flow plans, you'll work with our operator team, but the portal holds your context so the experience stays continuous.

Question 23

What time zones do you cover?

Accepted Answer

Business hours are 8am to 8pm Pacific, Monday through Friday. Urgent and rush requests outside of those hours can be flagged for our after-hours coverage at an additional fee.

Question 24

Are operators US-based for real?

Accepted Answer

Yes. Every operator is a US-based human. No offshore call centers, no overseas contractors. This is non-negotiable for us.

Question 25

Can businesses use LifeHandled?

Accepted Answer

Yes, through The Atelier tier, our enterprise option. It's by application and includes custom intake, dedicated account management, and integrations with the tools your business already uses.

Questions, answered calmly.

The Basics

How It Works

Pricing & Plans

Privacy & Trust

The Fine Print

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